Susan Gafsen

Key Consultants

Susan is a marketing, communications and business development professional. She is a former Corporate Lawyer with considerable experience in strategy consulting, project management, change management, learning and development, change, team building and coaching. She combines ambition and drive with a deep sense of social purpose.

Sector and Service Expertise

Susan brings to Skarbek her experience in the legal sector in change management, strategy consulting, mergers & acquisitions, marketing, communications, business development, project management, and capability building.

Strengths and Career Achievements

Susan has spent her entire 25 year career with leading international law firms in London and, for the last 12 years, was Senior Client Relationship, Business Development and Communications Manager. She was a founding member of a Business Development and Marketing Department that transformed a leading global law firm’s approach to marketing and communications. As a lawyer she led private acquisitions and equity capital markets transactions.

Susan was, for many years, a trusted adviser to the Practice Partner of a leading international firm, advising on a variety of practice management issues that led to the introduction of a new practice function as well as new systems for client and internal management. She established a best practice client relationship programme for key client accounts, mostly FTSE 100 an FTSE 250 companies, and was instrumental in the overhaul of an award winning website.

Susan led and developed firm-wide communications activities, significantly increasing the number and impact of press releases and firm-wide newsletters, and launching an award winning firm magazine. She also produced a practical innovative guide to UK takeovers for investment bankers and leading M&A practitioners, that is now in circulation as an eBook.

Susan read law at London University and has recently completed an MBA at Hult International Business School, where she was awarded a distinction.

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Just wanted to say a big thank you to you for all the help that you have given to the team in driving the project forward. Your ability to lead and collaborate with your team members is truly inspirational. You will be missed sorely!
Innovation leader
Top 10 global healthcare